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Avaya 3313 Exam Dumps
Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
Total Questions : 63
Update Date : June 05, 2024
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3313 Exam Dumps
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Avaya 3313 Sample Questions
Question # 1Which Windows Event Viewer folder contains Communications Control Toolkit (CCT) audit, error, and security log files?
A. Windows Event Viewer\Performance\Logs
B. Windows Event Viewer\Windows Logs\System
C. Windows Event Viewer\Windows Logs\Security
D. Windows Event Viewer\Windows Logs\Applications
E. Windows Event Viewer\Applications and Services Logs
Question # 2
A technician is troubleshooting a hung call under Public Tabular Displays > Standard Skillset Display. When using the Phantom Scan Utility (Pscan) to view waiting calls, what will occur when you select a Call ID and click the Clear button?
A. The call is disconnected and you must refresh the Real-Time Display Report.
B. The call is removed from the utility and from the Real Time Display Report.
C. The call is removed from the utility but will remain on the Real-Time Display Report
D. The call is removed from the Real-Time Display Report and the call is disconnected.
Question # 3
The phantom Scan Utility (Pscan) is an AACC utility used to scan and perform which three tasks? (Choose three.)
A. Clear call from the utility and from Real-TIME Display Report.
B. Disconnect the call if one is present in the system.
C. View only those calls that are waiting in queue.
D. View all calls
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