CompTIA 220-1102 Exam Dumps

CompTIA A+ Certification Core 2 Exam

CompTIA 220-1102 Sample Questions

Question # 1

An administrator has received approval for a change request for an upcoming server deployment. Which of the following steps should be completed NEXT? 

A. Perform a risk analysis. 
B. Implement the deployment. 
C. Verify end user acceptance
D. Document the lessons learned. 

Answer: A

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Question # 2

A technician is setting up a new laptop. The company's security policy states that users cannot install virtual machines. Which of the following should the technician implement to prevent users from enabling virtual technology on their laptops? 

A. UEFI password 
B. Secure boot 
C. Account lockout 
D. Restricted user permissions

Answer: B

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Question # 3

A user is attempting to browse the internet using Internet Explorer. When trying to load a familiar web page, the user is unexpectedly redirected to an unfamiliar website. Which of the following would MOST likely solve the issue? 

A. Updating the operating system 
B. Changing proxy settings
C. Reinstalling the browser
D. Enabling port forwarding 

Answer: C

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Question # 4

Sensitive data was leaked from a user's smartphone. A technician discovered an unapproved application was installed, and the user has full access to the device's command shell. Which of the following is the NEXT step the technician should take to find the cause of the leaked data? 

A. Restore the device to factory settings. 
B. Uninstall the unapproved application. 
C. Disable the ability to install applications from unknown sources.
D. Ensure the device is connected to the corporate WiFi network. 

Answer: B

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Question # 5

A user receives a notification indicating the data plan on the user's corporate phone has reached its limit. The user has also noted the performance of the phone is abnormally slow. A technician discovers a third-party GPS application was installed on the phone. Which of the following is the MOST likely cause?

A. The GPS application is installing software updates. 
B. The GPS application contains malware. 
C. The GPS application is updating its geospatial map data. 
D. The GPS application is conflicting with the built-in GPS.

Answer: B

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Question # 6

A user's system is infected with malware. A technician updates the anti-malware software and runs a scan that removes the malware. After the user reboots the system, it once again becomes infected with malware. Which of the following will MOST likely help to permanently remove the malware?

A. Enabling System Restore 
B. Educating the user 
C. Booting into safe mode 
D. Scheduling a scan 

Answer: B

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Question # 7

A small business owner wants to install newly purchased software on all networked PCs. The network is not configured as a domain, and the owner wants to use the easiest method possible. Which of the following is the MOST deficient way lor the owner to install the application? 

A. Use a network share to share the installation files. 
B. Save software to an external hard drive to install. 
C. Create an imaging USB for each PC.
D. Install the software from the vendor's website 

Answer: B

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Question # 8

An IT services company that supports a large government contract replaced the Ethernet cards on several hundred desktop machines to comply With regulatory requirements. Which of the following disposal methods for the non-compliant cards is the MOST environmentally friendly? 

A. incineration 
B. Resale 
C. Physical destruction 
D. Dumpster for recycling plastics 

Answer: D

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Question # 9

A technician is tasked with configuring a computer for a visually impaired user. Which of the following utilities should the technician use? 

A. Device Manager
B. System 
C. Ease of Access Center
D. Programs and Features 

Answer: C

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Question # 10

Which of the following is a consequence of end-of-lite operating systems?

A. Operating systems void the hardware warranty. 
B. Operating systems cease to function. 
C. Operating systems no longer receive updates. 
D. Operating systems are unable to migrate data to the new operating system. 

Answer: C

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Question # 11

Which of the following is the STRONGEST wireless configuration? 

A. WPS
B. WPA3 
C. WEP 
D. WMN 

Answer: B

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Question # 12

A new spam gateway was recently deployed at a small business However; users still occasionally receive spam. The management team is concerned that users will open the messages and potentially infect the network systems. Which of the following is the MOST effective method for dealing with this Issue?

A. Adjusting the spam gateway
B. Updating firmware for the spam appliance 
C. Adjusting AV settings
D. Providing user training 

Answer: D

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Question # 13

A systems administrator is tasked with configuring desktop systems to use a new proxy server that the organization has added to provide content filtering. Which of the following Windows utilities IS the BEST choice for accessing the necessary configuration to complete this goal? 

A. Security and Maintenance 
B. Network and Sharing Center
C. Windows Defender Firewall 
D. Internet Options

Answer: D

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Question # 14

A technician has verified that a user's computer has a virus, and the antivirus software is out Of date. Which of the following steps should the technician take NEXT?

A. Quarantine the computer.
B. use a previous restore point,
C. Educate the end user about viruses 
D. Download the latest virus definitions 

Answer: D

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Question # 15

A user has a license for an application that is in use on a personal home laptop. The user approaches a systems administrator about using the same license on multiple computers on the corporate network. Which of the following BEST describes what the systems administrator should tell the user? 

A. Use the application only on the home laptop because it contains the initial license. 
B. Use the application at home and contact the vendor regarding a corporate license. 
C. Use the application on any computer since the user has a license. 
D. Use the application only on corporate computers.

Answer: B

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Question # 16

Following a recent power outage, several computers have been receiving errors when booting. The technician suspects file corruption has occurred. Which of the following steps should the technician try FIRST to correct the issue? 

A. Rebuild the Windows profiles. 
B. Restore the computers from backup. 
C. Reimage the computers.
D. Run the System File Checker.

Answer: D

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Question # 17

A technician has an external SSD. The technician needs to read and write to an external SSD on both Macs and Windows PCs. Which of the following filesystems is supported by both OS types? 

A. NTFS 
B. APFS
C. ext4 
D. exFAT 

Answer: D

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Question # 18

A help desk technician runs the following script: Inventory.py. The technician receives the following error message: How do you want to Open this file? Which of the following is the MOST likely reason this script is unable to run? 

A. Scripts are not permitted to run. 
B. The script was not built for Windows.
C. The script requires administrator privileges, 
D. The runtime environment is not installed.

Answer: D

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Question # 19

After a company installed a new SOHO router customers were unable to access the company-hosted public website. Which of the following will MOST likely allow customers to access the website? 

A. Port forwarding 
B. Firmware updates
C. IP filtering 
D. Content filtering

Answer: B

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Question # 20

A technician is attempting to mitigate micro power outages, which occur frequently within the area of operation. The outages are usually short, with the longest occurrence lasting five minutes. Which of the following should the technician use to mitigate this issue?

A. Surge suppressor 
B. Battery backup 
C. CMOS battery 
D. Generator backup

Answer: B

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Question # 21

A user is unable to access a website, which is widely used across the organization, and receives the following error message: The security certificate presented by this website has expired or is not yet valid. The technician confirms the website works when accessing it from another computer but not from the user's computer. Which of the following should the technician perform NEXT to troubleshoot the issue? 

A. Reboot the computer. 
B. Reinstall the OS.
C. Configure a static 12
D. Check the computer's date and time. 

Answer: D

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Question # 22

Each time a user tries to go to the selected web search provider, a different website opens. Which of the following should the technician check FIRST? 

A. System time 
B. IP address 
C. DNS servers
D. Windows updates

Answer: C

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Question # 23

A laptop user is visually impaired and requires a different cursor color. Which of the following OS utilities is used to change the color of the cursor? 

A. Keyboard
B. Touch pad
C. Ease of Access Center 
D. Display settings 

Answer: C

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Question # 24

An administrator has submitted a change request for an upcoming server deployment. Which of the following must be completed before the change can be approved? 

A. Risk analysis
B. Sandbox testing
C. End user acceptance
D. Lessons learned 

Answer: A

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Question # 25

Which of the following data is MOST likely to be regulated? 

A. Name in a Phone book 
B. Name on a medical diagnosis 
C. Name on a job application
D. Name on a employer's website

Answer: B

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Question # 26

A user connected a laptop to a wireless network and was tricked into providing login credentials for a website. Which of the following threats was used to carry out the attack?

A. Zero day 
B. Vishing 
C. DDoS 
D. Evil twin

Answer: B

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Question # 27

A user reports a PC is running slowly. The technician suspects high disk I/O. Which of the following should the technician perform NEXT? 

A. resmon_exe 
B. dfrgui_exe
C. msinf032exe
D. msconfig_exe 

Answer: A

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Question # 28

Which of the following file extensions are commonly used to install applications on a macOS machine? (Select THREE). 

A. .mac
B. .Pkg 
C. .deb
D. .dmg
E. .msi
F. .appx
G. .app
H. .apk

Answer: B,D,G

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Question # 29

A user reports a workstation has been performing strangely after a suspicious email was opened on it earlier in the week. Which of the following should the technician perform FIRST? 

A. Escalate the ticket to Tier 2. 
B. Run a virus scan. 
C. Utilize a Windows restore point. 
D. Reimage the computer. 

Answer: B

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Question # 30

A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS? 

A. The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen application in the list, and clicks Force Quit. 
B. The technician clicks on the frozen application and presses and holds the Esc key on the keyboard for 10 seconds Which causes the application to force quit. 
C. The technician opens Finder, navigates to the Applications folder, locates the application that is frozen in the list, right-clicks on the application, and selects the Force Quit option. 
D. The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit.

Answer: D

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Question # 31

A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the users account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:

A. acceptable use policy. 
B. regulatory compliance requirements. 
C. non-disclosure agreement 
D. incident response procedures 

Answer: A

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Question # 32

A technician downloaded software from the Internet that required the technician to scroll through a text box and at the end of the text box, click a button labeled Accept Which of the following agreements IS MOST likely in use? 

A. DRM 
B. NDA 
C. EULA 
D. MOU 

Answer: C

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Question # 33

Which of the following is the MOST basic version of Windows that includes BitLocker?

A. Home 
B. pro 
C. Enterprise
D. Pro for Workstations

Answer: D

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Question # 34

In which of the following scenarios would remote wipe capabilities MOST likely be used? (Select TWO). 

A. A new IT policy requires users to set up a lock screen PIN. 
B. A user is overseas and wants to use a compatible international SIM Card. 
C. A user left the phone at home and wants to prevent children from gaining access to the phone.
D. A user traded in the company phone for a cell carrier upgrade by mistake. 
E. A user cannot locate the phone after attending a play at a theater. 
F. A user forgot the phone in a taxi, and the driver called the company to return the device.

Answer: E,F

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Question # 35

A user is setting up a computer for the first time and would like to create a secondary login with permissions that are different than the primary login. The secondary login will need to be protected from certain content such as games and websites. Which of the following Windows settings should the user utilize to create the secondary login? 

A. Privacy 
B. Accounts 
C. Personalization
D. Shared resources 

Answer: BTocreateasecondaryloginwithdifferentpermissionsinWindows10,theusershouldutilizetheAccountssetting.Herearethestepstocreateanewuseraccountwithdifferentpermissions:Right-clicktheWindowsStartmenubutton.SelectControlPanel.SelectUserAccounts.SelectManageanotheraccount.SelectAddanewuserinPCsettings.UsetheAccountsdialogboxtoconfigureanewaccount.1

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Question # 36

A desktop support technician is tasked with migrating several PCs from Windows 7 Pro to Windows 10 Pro, The technician must ensure files and user preferences are retained, must perform the operation locally, and should migrate one station at a time. Which of the following methods would be MOST efficient?

A. Golden image 
B. Remote network install 
C. In-place upgrade
D. Clean install 

Answer: C

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Question # 37

A technician is reimaging a desktop PC. The technician connects the PC to the network and powers it on. The technician attempts to boot the computer via the NIC to image the computer, but this method does not work. Which of the following is the MOST likely reason the computer is unable to boot into the imaging system via the network? 

A. The computer's CMOS battery failed. 
B. The computer's NIC is faulty. 
C. The PXE boot option has not been enabled
D. The Ethernet cable the technician is using to connect the desktop to the network is faulty.

Answer: C

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Question # 38

The web browsing speed on a customer's mobile phone slows down every few weeks and then returns to normal after three or four days. Restarting the device does not usually restore performance. Which of the following should a technician check FIRST to troubleshoot this issue?

A. Data usage limits 
B. Wi-Fi connection speed 
C. Status of airplane mode
D. System uptime

Answer: B

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Question # 39

A Windows user reported that a pop-up indicated a security issue. During inspection, an antivirus system identified malware from a recent download, but it was unable to remove the malware. Which of the following actions would be BEST to remove the malware while also preserving the user's files? 

A. Run the virus scanner in an administrative mode.
B. Reinstall the operating system. 
C. Reboot the system in safe mode and rescan. 
D. Manually delete the infected files. 

Answer: C

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Question # 40

A technician needs to format a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?

A. FAT32 
B. ext4 
C. NTFS 
D. exFAT

Answer: D

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Question # 41

A technician connects an additional monitor to a PC using a USB port. The original HDMI monitor is mounted to the left of the new monitor. When moving the mouse to the right from the original monitor to the new monitor, the mouse stops at the end of the screen on the original monitor. Which of the following will allow the mouse to correctly move to the new monitor? 

A. Rearranging the monitor's position in display settings 
B. Swapping the cables for the monitors
C. Using the Ctrl+AIt+> to correct the display orientation 
D. Updating the display drivers for the video card 

Answer: B

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Question # 42

An analyst needs GUI access to server software running on a macOS server. Which of the following options provides the BEST way for the analyst to access the macOS server from the Windows workstation? 

A. RDP through RD Gateway 
B. Apple Remote Desktop
C. SSH access with SSH keys 
D. VNC with username and password 

Answer: B

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