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Microsoft MB-240 Exam Dumps

Microsoft MB-240 Exam Dumps

Microsoft Dynamics 365 for Field Service

Total Questions : 101
Update Date : March 26, 2024
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MB-240 Exam Dumps


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Microsoft MB-240 Sample Questions

Question # 1

You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings foroptimization of the schedule.You notice that, for certain customers, Work Orders are being generated without service tasks, products, orservices, when they should have them documented from the Agreement.Which two of the following should you troubleshoot? Each correct answer presents part of the solution.

A. Incident Type contains appropriate Service Tasks, Products, and Services.
B. Incident Type field "Copy Incident Items to Agreement" is marked "Yes".
C. Agreement Booking Setup field "Auto Generate Work Order" is marked "Yes".
D. Agreement Booking Setup contains appropriate Service Tasks, Products, and Services



Question # 2

You are a Dynamics 365 for Field Service Mobile customizer.Your mobile technicians indicate that when in offline mode, they do not have access to the same data set thatis available online. Offline mode contains less account and work order data, and users cannot seewarehouses.You need to determine which updates to make within the mobile projectso that technicians can see theappropriate information.Which three actions should you choose? Each correct answer presents a complete solution.

A. Update Synchronization setting to Always Full Sync.
B. Update entity Sync Filter.
C. Update View filters.
D. Update the Max Sync Records setting.
E. Update the entity Mode to Online and Offline.



Question # 3

You are a Dynamics 365 for Field Service consultant.One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewertechnicians onsite.You need to provide a recommendation of which solution your customer should use to achieve their request.What should you recommend?

A. Azure IoT Hub
B. Connected Field Service
C. Dynamics 365 for Field Service
D. Crew Scheduling



Question # 4

You are implementing Dynamics 365 for Field Service.Your customer needs to understand how they can schedule the closest possible resource to a work order. Therequirement further specifies it could be start of day from the company’s siteor during the middle of the dayfrom an existing work order.You need to provide them with the settings they need to properly configure so the closest resource is foundwhen using the schedule assistant.What should you suggest?

A. Update the Resources Synchronization Timeout (in sec) setting within the Schedule Board Settings.
B. Update the Load Default Filters on the Schedule Assistant.
C. Update the Starting Location to Organization Unit within Schedule Board Settings.
D. Update the filter on the Scheduler core tool tips view.




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