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Salesforce ADM-201 Exam Dumps

Salesforce ADM-201 Exam Dumps

Salesforce Certified Administrator (WI24)

Total Questions : 248
Update Date : March 26, 2024
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ADM-201 Exam Dumps


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Salesforce ADM-201 Sample Questions

Question # 1

The Call center manager in Ursa Major Solar wants to provide agents with a case dashboardthat can be drilled down by case origin, status and owner.What should an Administrator add to the dashboard to fulfil the request?

A. Dashboard Filter 
B. Bucket column
C. Dashboard component
D. Combination Chart 



Question # 2

Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue. What should the administrator use to achieve this?

A. Assignment Rules
B. Case Rules 
C. Workflow Rules 
D. Escalation Rules 



Question # 3

Sales users at Universal Containers are reporting that it is taking a longtime to edit opportunityrecords. Normally, the only field they are editing is the Stage field.Which two options should the administrator recommend to help simplify the process?Choose 2 answers

A. Add a path for stage to the opportunity record page. 
B. Use a Kanban list view for Opportunity. 
C. Configure an auto launched flow for Opportunity editing.
D. Create a simplified Opportunity page layout. 



Question # 4

Universal Container wants toincrease the security of their org by requiring stricker user passwords. Which two of the following should an administrator configure?Choose 2 answers

A. Password different then username
B. Prevent common words 
C. Minimum password length. 
D. Password complexity requirement. 



Question # 5

Brokers at DreamHouse Realty need to see certain information about one or more caseswhen referencing the contact record. This record case Name, Case ID, Customer Name,Case Reason, Case Status, and Case Creation Date.Which two changes in Setup should the administrator make?

A. Use the page layout editor to change the related list type to Enhanced List.
B. Edit the Related List component in the Lightning App Builder and choose Related List asthe related list type.
C. Edit the Related List component in the Lightning App Builder and choose Enhanced Listas the related list type.
D. Use the page layout editor to include the appropriate column in the Cases related list.



Question # 6

Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print,and social under the banner of a called New Runners. In addition, total statistics for thismarketing effort need to be aggregated and visible.Which feature should the administrator use to implement this functionality?

A. Junction object
B. Parent campaign field
C. Lookup relationship
D. Master-detail relationship



Question # 7

Northern Trail Outfitters wants to encourage employees to choose secure and appropriatepasswords for their Salesforce accounts.Whichthree password policies should an administrator configure?Choose 3 answers

A. Maximum invalid login attempts
B. Prohibited password values
C. Require use of Password Manager App
D. Password complexity requirements
E. Number of days until expiration



Question # 8

Northern Trail Outfitters wants to know the average stage duration for all closedOpportunities.How should an administrator support this request?

A. Use process builder to capture the daily average on each opportunity.
B. Add Formula Fields to track Stages on each Opportunity.
C. Run the Opportunity Stage Duration report.
D. Refresh weekly reporting snapshots for Closed Opportunities.



Question # 9

Sales managers would like to know what could beimplemented to surface important valuesbased on the stage of the opportunity.Which tool should an administrator use to meet this requirement?

A. Opportunity Processes
B. Dynamic Forms
C. Path Key fields
D. Workflow Rules



Question # 10

The Support team at Ursa Major Solar prefers using split list views on the case homepage.Occasionally, the team views shipments from another support application.What should the administrator configure to allow the team to use the split list view?

A. Filter by a single shipment record type in the list view.
B. Include the Shipments tab on the app's navigation bar.
C. Split views are only available on standard objects.
D. Add the Manage List Views permission for support users.