Salesforce Community-Cloud-Consultant Exam Dumps

Salesforce Certified Community Cloud Consultant (WI24)

Salesforce Community-Cloud-Consultant Sample Questions

Question # 1

You have spent the last two weeks getting your community ready for the prime time andhave recently deployed your configuration to production and now wish to make it publiclyavailable.What steps do you take to do this?

A. Deploying to production automatically enables the community
B. Go into the Community Builder >> Settings and Activate the community
C. Go into the Community Manager >> Administration and Activate the community
D. Go into the Community Manager >> Administration >> Settings and Activate theCommunity
E. The community will automatically activate when you add users to it

Answer: D

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Question # 2

What is the benefit of doing this? You have just enabled Portal User Visibility in Setup >Sharing Settings.

A. All users with Write access to Cases on their profile are able to see all Cases ownedbyCommunity Members
B. Community users in the same community can see each other, regardless of theorganization-wide defaults.
C. Portal users in the same customer or partner portal account can see each other,regardless of the organization-wide defaults.
D. Community Managers are able to view all Community Users regardless of theorganization-wide defaults
E. Limited information on Community user profiles are publicly accessible e.g. Name,Photo, Reputation Level, Description

Answer: C

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Question # 3

Your company has provided youwith 6,321 'Bad Words' they wish to prevent being used inthe Customer Community. How many Content Criteria are required to support thisrequirement?

A. 4
B. 2
C. 3
D. 1
E. 6

Answer: A

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Question # 4

Dartboard Manufacturing International are ready to add their distribution partners to theirexisting Community. What steps would anAdministration take to do this?

A. Navigate to the Contact Record and Enable the Contact as a Community User
B. Add the Member Profile to the Community then Enable the relevant Account as aPartner Account and enable the contacts as Partner Community Users
C. Add the Member Profile to the Community
D. Enable the relevant Account as a Partner Account and enable the contacts as PartnerCommunity Users

Answer: D

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Question # 5

Your company has provided you with a list of 'Bad Words' that they would like communityusers prevented from posting in the community. Whatdo you use to achieve this?

A. Enable Automatic Sensitive Word Filtering
B. Content Criteria & Rate Rules
C. Member Criteria & Rules
D. Moderation Rules
E. Content Criteria & Content Rules
F. Member Rules

Answer: E

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Question # 6

Northern Trail Outfitters wants to launch their Community withthe following requirements:•Enable ions• Use Reputation for gamification• View the Trending Articles• Optimized formobile. Which two requirements will the Salesforce Admin be able to accomplish with theKoa template? Choose 2 answers

A. Use Reputation for gamification
B. View the Trending Articles
C. Enable ions
D. Optimized for mobile

Answer: C,D

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Question # 7

Universal Containers sets up and publishes a Community. What three things should aSalesforce Admin do to log into the Community and validate the Community features?Choose 3 answers

A. Select a Customer user record and select the Login option.
B. Choose Login to the Community as a user from the contact record in Salesforce.
C. Select the Community from the App Launcher as an internal user.
D. Log in as a customer to the Community with a Test customer login.
E. Preview the Community as a specific Community user in the preview mode of theCommunity builder.

Answer: B,C,D

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Question # 8

Universal Containers builds a Community with public access to Knowledge Articles andQ&A. The developer builds a Visualforce page that shows Known Issues ontheir products.The developer uses a custom Object to Store Known Issues with an org-wide defaultsharing setting to Public Read/Write. unauthenticated users receive an error messagewhen they try to load the page. What should the Salesforce Admin do totroubleshoot thisissue?

A. Enable "Public can access the community" checkbox under General Settings inCommunity Builder.
B. Add the Guest User profile to the members in Community Management.
C. Go to the Guest User profile and give to the Visualforce page.
D. Change the org-wide default sharing to Public Full Access.

Answer: B

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Question # 9

What moderation capabilities does Salesforce communities provide to automate theprocess ofidentifying and replacing words that are offensive or inappropriate for theCommunity?

A. Enable Moderation for the Community to block offensive or inappropriate content.
B. Use moderation rules in the Community to block offensive or inappropriate content.
C. Create Process flows to identify posts with the offensive or inappropriate words andreplace with other content.
D. Write a trigger to identify posts with the offensive or inappropriate words and replacewith other content.

Answer: B

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Question # 10

Universal Containers wants to build a Community for all their employees. Currently, someof their employees are NOT Salesforce users. How should the Salesforce Admin enableaccess to the Community for the users who are currently NOT Salesforce users?

A. Allow the users to self -register to the Community
B. Create the users as contacts and enable them as Community users
C. Create the users in Salesforce and add their profile to the Community
D. Add the users to the Community as members

Answer: B

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Question # 11

One of the features of Salesforce Communities is being able tonest Topics (i.e. Level 1(parent), Level 2, Level 3) what is the maximum number of topics you are able to create foreach level?

A. Level 1 = 25, Level 2 = 15, Level 3 = 10
B. Level 1 = 20, Level 2 = 20, Level 3 = 20
C. Level 1 = 10, Level 2 = 15, Level 3= 20
D. Level 1 = 25, Level 2 = 10, Level 3 = 10
E. Level 1 = 35, Level 2 = 10, Level 3 = 15

Answer: D

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