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ServiceNow CSA Exam Dumps
ServiceNow Certified System Administrator
Total Questions : 360
Update Date : July 15, 2024
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CSA Exam Dumps
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ServiceNow CSA Sample Questions
Question # 1What table acts as a staging area for records imported from a data source?
A. Transform Table
B. Staging Table
C. Import Set Row Table
D. Temp Table
Question # 2
When you seta policy that is applied to all data entered into the platform (UI, Import Sets, or Web Services), where does this policy run by default?
A. Client
B. Server
C. Browser
D. Network
Question # 3
On the Cl Dependency View, what enables you to trace from an infrastructure item, like aServer, to the Services that are dependent on that Server?
A. Service Tracer
B. Automapping Utility
C. Relationships
D. Transform Map
Question # 4
What is used to determine user access to knowledge bases or a knowledge article?
A. sn_kb_read, sn_article_read
B. Privacy Settings
C. Read Access Flag
D. User Criteria
Question # 5
To apply a UI Policy to all views, which field should be set to true in its definition record?
A. Inherit
B. Reverse if false
C. On lowed
D. Global
Question # 6
What ServiceNow feature can be triggered by events, and is used to inform users about activities or updates in ServiceNow?
A. Notifications
B. Alerts
C. Texts
D. Events
E. Emails
Question # 7
Which field (or fields) is used as a unique key during imports?
A. Match Fields
B. Coalesce Fields
C. Key Fields
D. Sys IDs
Question # 8
When looking at a long list of records, you want to quickly filter, to show only those which have Category of Hardware. How might you do that?
A. On the Iist, locate and right click on the value Hardware, select Show Matching
B. Click Funnel ten, type Hardware and click enter
C. On the Category column header, right click and select Show > Hardware
D. Right dick on magnifier, type Hardware and click enter
E. On Breadcrumb, click > icon, type Hardware and click enter
Question # 9
Which framework can automatically populate values for the priority and Category field based on the Short description field value?
A. UI Policy
B. Assignment Rule
C. Action
D. Predictive intelligence
E. CSDM
Question # 10
What does Natural Language Query allow you to do on a list?
A. Automatically select a filter, based on keywords
B. Filter list by typing in a phrase
C. Predict the filter desired by the user
D. Speak to the condition builder
E. Set list filter, using audible commands
Question # 11
The ServiceNow platform supports a wide variety of plus-and-play application. You can choose from the included workflow or build your own workflow. Which of following these workflows are included in the platform?
A. Employee Workflows
B. Infrastructure Workflows
C. Federal Workflows
D. Manufacturing Workflows
E. Customer Workflows
F. IT Workflows
Question # 12
What are examples of Ul Actions, relating to Lists?Choose 4 answers
A. List Links
B. List Control
C. List Buttons
D. List Context Menu
E. List Override
F. List Choices
Question # 13
What is the name of the string that display filter criteria?
A. Topic
B. Choice
C. Breadcrump
D. Menu
Question # 14
What are examples of Core tables in the ServiceNow platform?
A. Configuration, Connect, Chat
B. Team, Party, Awards
C. User, Task, Incident
D. Work, Caller, Timecard
Question # 15
What is the platform name for the Group table?
A. SyS_USer_group
B. Sys_group
C. group
D. sys_groups
Question # 16
What are advantages of using spokes for integrations? Choose 3 answers
A. Reduces the need for code
B. Features scale and control mechanisms
C. Free spokes are available in the ServiceNow Store
D. Ensures discoverability and reuse
E. Automated event management
Question # 17
You have been asked to configure a form so an employee could a tablet and select thestandard accessary options to purchase with it. These standard options are: carrying case,screen cleaner, tablet stand, and screen protector. What approach would you take?Choose 3 answers
A. Create Catalog item for the tablet, and on the form, add a check box variable for each
accessary option.
B. Create Catalog item for the tablet, and add a variable set to the form, for the accessary
options.
C. Create one Catalog item for each: tablet, carrying case, screen cleaner, tablet stand,
and screen protector.
D. Create a Records producer, and on the form, add a check box variable for each
accessary option.
E. On shopping Cart configuration, select option to show the Add Accessories button.
Question # 18
How is a user defined in ServiceNow?
A. user is a record stored in the User Preference [Sys_user_preference] table
B. A User is a record stored in the Profile [sys_user_profile] table
C. A user is 2 field in the LOAP integration
D. A user is a record stored in the User [sys_user] table
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